Welcome to
TomoDomo Tenna
TomoDomo (共 々) means “together” in Japanese, Tomo (共) by itself stands for friend and community.
We started this company to create homes for people to connect with each other, enjoy life and grow from shared experiences.
We are more than happy that you are joining this community and that you bring your unique talents, your dreams, your ideas and your joyfulness to the group.
Johannes, CEO & Founder of TomoDomo
Welcome to
TomoDomo Tenna
Who we are
Our goal is to support you and the community, and to make sure everyone has a wonderful time at TomoDomo Tenna
Hanna is the Hospitality Manager at TomoDomo Tenna. She is your go-to person and looks forward to helping you settle in and thrive here.
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Michael, Johannes, Laura, Patricija, Byron, Hanna, Sandro, Elena (left to right)
Important Information for your move
1
Before your arrival
Download the Slack app and join our Slack channel using this link.
Please sign up as soon as possible and introduce yourself in the #introduction channel with a short message.
You’ll receive all necessary move-in details a few days before your arrival. Please let us know your arrival date so we can prepare accordingly.
Please bring your own bedding, duvet, and pillow.
2
Arrival
Your check-in is possible from 12:00 PM, as stated in your lodging agreement.
Arrival by own car/Uber/Taxi: The address is Hamelirainstrasse 3, 8302 Kloten. For unloading you can use the paid parking of the hotel.
Arrival by train/Bus: There are buses from the airport every 20 minutes and the train S7 running every 30 minutes from Zurich City or Winterthur. The station is called Kloten (not Kloten Balsberg!)
Upon arrival, check your room and report any damages or questions via: www.tomodomo.ch/support
A community member will contact you via Slack and give you a house tour.
It’s always appreciated to greet the people you meet, everyone is looking forward to having you here 😊
3
Keep it clean
One of the key parts of living together is creating a tidy, clean, and welcoming space for everyone.
Living with others comes with many benefits, and everyone plays a role in maintaining that “home sweet home” feeling.
TomoDomo provides weekly professional cleaning of the shared spaces.
However, it's essential that everyone cleans as they go and helps keep spaces tidy.
We follow the rule: Leave the space better than you found it, especially after hosting guests or an event.
Please refer to our house rules
4
Community & Socializing
One of the most beloved activities in coliving is: cooking, inspiring, chatting (and cleaning!) together.
We believe sharing a meal is one of the best ways to build a sense of home and community.
It’s a time to relax, reflect on your day, and connect with others.
Check the #events channel on Slack for upcoming dinners and gatherings.
Planning something yourself? Please post it so others can join in.
External guests should be announced in the #visitors Slack channel.
5
The Building & Facilities
Two main floors with 31 rooms each, 2 kitchens per floor and a large coworking space next to the lobby.
Laundry/storage rooms on each floor with 3 washing machines and 3 dryers each.
Underground garage for cars and bicycles
Large storage room in the basement
Elevator and staircase access throughout the building
6
Wifi
Network: DomoTenna
Password: tomodomosuperdomo
7
Emergency / Locked out?
Locked out of your room?
There is an emergency-key in a lockbox which can be found in the coworking on the ground floor. Pass the bar (with the turqoise-blue tiles), on the right-hand side, next to the printer, there is a cupboard with the lockbox mounted inside of it
Call the Emergency Hotline (24/7): +41 44 589 61 16 to gain access to the lockbox with the emergency key inside
If your key has been lost, let us know as soon as possible
SALTO Door-lock : Emergency Battery-Replacement Guide:
If your lock is not responding, the batteries might have died. If so, the emergency SALTO-Case can be used to regain access and replace the batteries. If you are unsure, check the status of the SALTO-lock
The emergency SALTO-Case can be found in the white cupboard of the second floor's laundry room
Here is a VIDEO on how to change the batteries (can only be done from inside of the room)
This GUIDE can assist you if you need to gain access to the room first
Other Emergencies:
Click HERE (Emergency Contacts in Switzerland)
Non-urgent issues:
We are more than happy to assist you during office hours (Monday–Friday, 08:30 - 17:00)
👉 Remember: Your safety is the priority. For all urgent situations, act immediately and call the emergency services.
8
Parking
Garage parking is available for CHF 160/month
Visitor parking is available behind the building
9
Storage Room
The storage room is located in the basement level, accessible through the coworking space. It is only accessible to the TomoDomo community.
Please label everything you bring into storage and be mindful of the space for others.
With our partner PlaceB, you can rent additional storage space.
Use the discount code “TomoDomo24” to get 50% off the first month.
10
Waste, Garbage & Recycling
Only use "Kloten Säcke" - the official Kloten garbage bags
Please buy your own for your personal trash, the ones in the kitchens are bought with the shared commuity budget
The container is outside next to the train tracks.
Illegally disposed waste is not permitted and will be fined.
Recycling has never been easier, thanks to our partner WeRecycle
The WeRecycle bins can be found in the kitchen. Carboard needs to be recycled seperately in order to save space. The community will gladly show you where to do this.
11
Registration
You can register at the City of Kloten using your residency permit / lodging agreement
Swiss citizens can also register online (Stadt Kloten – Anmeldung/Zuzug)
12
Kitchen Storage
You will find a compartment in the fridge labeled with your room number. Others, which have no label or are marked as 'Shared Shelf,' are for everyone.
Please just put a date on the product in the 'Shared Shelves' so we can keep an overview. For the food shelf outside the fridge, you will receive a small box."
The community will help you find the right space
13
Bicycle storage
The bicycle storage is located in front of the building, close to the entrance.
We recommend putting a lock on your bicycle.
14
Final Cleaning
Please leave your room tidy and clean so our team can do a great job
The final cleaning fee was already charged when you moved in
In case of extra effort (e.g. descaling, unclogging drains, stain or mold removal), an additional minimum fee of CHF 80/hour will apply
15
Mailboxes
There is one mailbox for each floor outside of the building and a designated mail compartment assigned to each room, which can be found at the kitchen.
When emptying the mailbox, please always take all the mail and place it in the designated mail compartments.
16
Shared Community Budget
The community uses Splitwise to manage shared expenses.
You’ll be added to your kitchen’s Splitwise group.
17
Payments
Your first invoice must be paid in full before checking in
You’ll receive a monthly invoice - payment is due on the 1st of each month
We recommend opening a Swiss bank account to avoid any additional fees
18
Insurance & Damages
Accidents happen: you might leave a hot pan on the kitchen counter or drop something heavy on the floor. These small accidents cyn lead to big costs!
That’s why we partnered with Calingo Insurance to offer you an excellent plan
It’s valid even after you leave TomoDomo!
Get it here: Calingo Insurance/TomoDomo Partner Deal
19
Help us find your next flatmate!
Would you like to have a real impact on who might move in next? By leaving a short review on Google, you help us reach more like-minded people who share the same values and vibes. We all know, rating is not the things in life we enjoy the most, but your voice makes a difference to give some more insights of your home – and it maybe your future best friend will read it and find their way straight into your home.
20
Departure & Booking Termination
The notice period for your booking is 2 months effective at the end of the calendar month when the termination is submitted
Please let us know as soon as possible when you would to like leave our community so we have more time to find great new people to move in
Submit your Termination request here.
You’ll receive all details and support for your check-out process
21
Discounts and Partners
Yoga für Alle: Weekly Yoga class at Domo Tenna : only CHF 12.00 for TomoDomo Community Members
German lessons with Jelena from our communtiy. Special offer for community members. Contact her directly: +41 77 523 17 61
Pho Vietnam in Kloten: Get 10% off delivery or pickup orders at www.pho-vietnam.ch with the code ''phovietnam''
Hans im Glück in Kloten: Get 10% off your bill only for community members and their friends and family. Present your TomoDomo Slack profile on your phone when paying
Fleischli: With the customer card, you get 5% off all products, including hot drinks like coffee and tea. About three times per year (end of March, June, and November), there’s a special top-up deal: during these days, you get 5% extra credit when you add money to your card
With our partner PlaceB, you can rent additional storage space.
Use the discount code “TomoDomo24” to get 50% off the first month
And now... settle in
We hope that you find your way quickly into your new home and make positive and inspiring encounters. Remember, a community needs to be created by its members through effort, participation, contribution and creativity. So let us build something meaningful together.